Q
What technique do you follow to clean carpet?
AMaitland is licensed and certified in all techniques carried out for cleaning. Our team of professionals undertake cleaning processes right as per the manufacturer recommendations. A lot of our carpet cleaning jobs are done through the widely approved “hot water extraction” technique. Also referred to as “steam cleaning”, the technique is highly recommended by most reputed carpet manufacturers. This method removes the toughest, deepest dirt safely and gently. Hot, soft water combined with specially formulated cleaning solution are injected deep within the carpet fibers. Thereafter, a powerful suction process is used to extracts dirt and allergens settled deep within. In order to get a list of manufacturers and their cleaning recommendations, kindly visit our section – Recommendations from Manufacturer.
Q
Are your cleaning and protection methods safe?
AAll of our cleaning and protection methods are 100% safe. We use only the safest, most effective technology to guarantee customer satisfaction and their safety. None of our cleaning processes involve use of any harsh chemicals. The process involve only 100% pure, high-pressure steam.
Q
How long will it take to clean my carpets?
AOn average, it takes around 20-25 minutes per room. The time period may vary slightly depending on the amount of furniture to be moved. Also we consider how soiled the carpet is. The time period may get a little longer if the carpets require spot removal treatments.
Q
What is better – dry cleaned or steam cleaned carpets?
ASince most major carpet manufacturers recommend hot water extraction (steam cleaning) as the preferred method for products they endorse, steam cleaning is definitely very effective in eliminating soil and various other contaminants from your carpet. It is deemed as one of the best carpet cleaning processes recognized officially and approved widely as an industry standard.
Q
Is your staff bonded and insured?
AYes. As professionals with years of experience in this field, we are deeply concerned and responsible for your safety and confidence. Hence, we bond and insure our staff.
Q
Do you guarantee your work?
AYes. We offer 100% money-back guarantee on all of our services. In the event you are not completely satisfied with services we provide, we will do it again at no charge to satisfy you. If you are still unsatisfied, we will honor our money back guarantee.

Our money back guarantee offer is a testament of the belief and confidence we have in our service quality. All of the equipment used by us are modern, unique, and performance oriented. The techniques adopted for cleaning services are at par with industry approved standards and unbeatable in the industry. We choose the kind of cleaning personnel you would like to invite into your home or business place. All of the cleaning experts working with us are trained and bonded. We at Maitland Home Services accept complete responsibility for your furnishings, their durability, and appearance.

We value our customers. Hence, the priority at Maitland will always remain to serve you well Today and Always!

Accordion Style

  • The baseboards and doorways have unsightly black lines. What are these lines?

    These lines usually occur on light colored carpets. It is a kind of soiling is known as filtration soiling. These lines appear from air passing through the carpet while attempting to get through the crack existing between the carpet and the baseboard. This dark microscopic soiling gets deposited when the air passes through the edge of the carpet pile. The process occurs over a period of time. However, it is not observed until build up occurs.

  • Will you soak carpet backing as a part of your cleaning process?

    No. We do not soak the backing of carpet while cleaning it. However, the process rinses the carpet deep down. As a part of advanced process, we do not allow moisture to penetrate the backing of the carpet. Your carpet will be rinsed thoroughly with our dynamic truck-mounted equipment. After cleaning the carpet, it is left damp only to the touch.

  • Is your staff insured and bonded?

    The safety of clients is our prime concern. Hence, we bond and insure our staff.

Not found your question? Just ask us!