Rugs are prized possessions and you need a professional cleaning company to take care of cleaning and maintenance requirements. You need to be vigilant about the cleaning service you hire. In case, you are on a hunt for the best rug cleaning service, it is best to hire reputed and experienced company.
Before you finalise on a service, you need to ask some questions that indicate whether a service is actually good enough to provide your rugs with the best care. In case, you make a wrong choice, the rugs will remain dirty and even get damaged.
Here is a list of questions you need to ask a Rug Cleaning Service prior to making a final decision:
Can you give me at least 6-7 references who had rugs like mine and are satisfied with your services?
It is crucial to know whether your company holds experience in cleaning all types of rugs. If any company does not give you references to back up its quality of services and experience with a specific type of rug, it is best to move and find one that can. You cannot risk your valuables to a company that never had any experience with handling rugs and satisfying customers in the past.
Once you cleanse the rug, what will be its PH level?
If you own a wool rug, the material should come to you with a PH reading of less than 7. Wool is acidic by nature. Hence, a PH reading that jumps above 7 will produce potential damage to the overall appearance of your rug and its life. In case, your cleaning company does not answer this question or seems confused by this question, it is wise to move on to another service that knows precisely what you are talking about.
What PH level (maximum) of cleaner you will be using on my woollen rug?
For woollen rugs, it is important that soaps or detergents used for cleaning contain a PH reading of a number higher than 8.5. Any detergent or soap with pH higher than 8.5 can produce serious damage to wool.
Are you certified by a reputed institution / organization to provide rug cleaning and restoration services?
Remember that selecting a rug cleaning service randomly will not help you in any way. It is important to make sure that the services hired are certified as ‘specialists in rug care’ by an association of specialists in Cleaning and Restoration authorised to do so. Any company you hire should have undergone ample training requisite for handling wool carpets in a fashion way that it gives deep cleaning sand producing harm to their appearance and life. In case, you find that the service is not qualified by the association, but still possess the knowledge of providing excellent grade services, hire them but you should be ready for the risk. The best bet is to hire a company that holds certification and can prove it too.
Asking a rug cleaning service the above listed, questions, you can easily determine whether they hold expertise and experience in offering the care and cleaning your rugs need.
